Customer Support


Have a problem with your TES Product? Here you'll find common FAQs. If you do not find a sufficient answer, Please Contact Us

Do not remove or unplug the USB disk or power off the system while you processing the BIOS/Firmware update. It would interrupt the update and cause the system fails to boot up. If it happens, please contact our service center.

Product Model
Description Date Version Size Download
APM-12 User Manual English Version 2020-07-28 1.0 1,128 KB