Background
Banking traditionally relied on in-person interactions for deposits, loans, and settlements. The introduction of the ATM in 1967 marked the dawn of financial self-service. Today, rapid advancements in digital and communication technologies, including touch interfaces, the internet, 5G, artificial intelligence, cloud computing, and biometrics (fingerprint, face), are dramatically improving accuracy and transaction speed. This evolution is making human-computer interfaces more intuitive and convenient, positioning FinTech (Financial Technology) to become the future standard in the financial industry, ultimately driving societal progress.
Challenge
- Geographic and Time Constraints: The previous machines only offered a narrow range of 6 coffee flavors, potentially limiting customer satisfaction and repeat business.
- Growing Demand for Customization:Banks faced increasing pressure to offer tailor-made, personalized services.
- Operational Burden:Counter staff were often overwhelmed with routine tasks, impacting efficiency.
- Security Concerns:Ensuring robust information security for digital transactions and remote services was paramount.
- Slow Adoption of Digital Payments:The transition from physical currency to digital payments needed acceleration.
Solution
Driven by FinTech, the financial industry is embracing full-time service, automation, and customization. A significant milestone in this shift is the VTM (Virtual Teller Machine), which integrates comprehensive banking services and equipment, essentially acting as a "smart banking" virtual counter. This approach breaks down traditional time and space barriers.
TES TEC is at the forefront of this transformation, providing human-machine interface integration solutions. Since its inception, TES has offered world-leading companies integrated design and manufacturing services for specialized financial equipment. This includes interactive touch computer products featuring handwriting touch, privacy screens, encryption technology, face recognition, and fingerprint recognition, leading to fully integrated ATM/VTM self-service teller machines. Specifically, the HKD/TPMF Series includes critical features like self-designed control circuit boards, anti-glare/splash/fingerprint coatings, accuracy correction software, glove and hover touch support, automatic photosensitive modules, and optimized P-CAP+ Active Pen functionality, alongside comprehensive display and touch control panel design, firmware, and user interface optimization.
TES TEC is at the forefront of this transformation, providing human-machine interface integration solutions. Since its inception, TES has offered world-leading companies integrated design and manufacturing services for specialized financial equipment. This includes interactive touch computer products featuring handwriting touch, privacy screens, encryption technology, face recognition, and fingerprint recognition, leading to fully integrated ATM/VTM self-service teller machines. Specifically, the HKD/TPMF Series includes critical features like self-designed control circuit boards, anti-glare/splash/fingerprint coatings, accuracy correction software, glove and hover touch support, automatic photosensitive modules, and optimized P-CAP+ Active Pen functionality, alongside comprehensive display and touch control panel design, firmware, and user interface optimization.
The VTM remote video teller machine integrated with services and equipment covers all banking services, A major milestone in the development of smart banking.
Benefit and Result
- Expanded Service Reach: Eliminated time and space constraints, enabling financial services to be "wide, far, and deep" – covering broader areas and greater distances.
- Enhanced Customer Experience: Provided 24/7 access to banking services, offering unprecedented convenience and personalized interactions.
- Greater Scalability and Flexibility: The computer-based system allows for easier integration of future features, services, and beverage options, ensuring the store can adapt to evolving market demands.
- Improved Efficiency and Accuracy: Automated processes and advanced technology significantly increased accuracy and doubled instruction cycles, reducing the burden on staff.
- Robust Security: The backend management system, enabled by the custom Android OS, allows for efficient configuration of sales settings and potentially remote monitoring and maintenance.
VTM device equipped with TES Chenzhan photoelectric privacy protection technology and encrypted handwriting function touch screen display (left), Bank intelligent self-service equipment (right).
HKD/TPMF Series-10-point Open Frame Touch Monitor with Advanced Ergonomics
- LCD size option from 15 , 15.6 , 17 , 19 , 21.5 , 27 inch.
- 4:3 / 16:9
- 1024x768 / 1920x1080
- 700:1 / 800:1 / 1000:1 / 3000:1
- Brightness: 250 / 350 nits
- Self-designed control circuit board
- Anti-glare / anti-splash / anti-fingerprint coating
- Accuracy Correction Software Development
- Automatic photosensitive module
- Optimization of P-CAP+ Active Pen
- Anti-glare/water-repellent/anti-glare coating
- Accuracy Correction Software
- Gloves/Hover Touch
- Display driver board design
- Touch control panel design
- Firmware Design and Optimization
- User interface design and optimization
TES has accumulated verification design, function integration, production, quality management, transportation and after-sales service; through system management and service teams around the world, it provides various products and industrial solutions for cooperative enterprise customers.
Background
Banking traditionally relied on in-person interactions for deposits, loans, and settlements. The introduction of the ATM in 1967 marked the dawn of financial self-service. Today, rapid advancements in digital and communication technologies, including touch interfaces, the internet, 5G, artificial intelligence, cloud computing, and biometrics (fingerprint, face), are dramatically improving accuracy and transaction speed. This evolution is making human-computer interfaces more intuitive and convenient, positioning FinTech (Financial Technology) to become the future standard in the financial industry, ultimately driving societal progress.
Challenge
- Geographic and Time Constraints: The previous machines only offered a narrow range of 6 coffee flavors, potentially limiting customer satisfaction and repeat business.
- Growing Demand for Customization:Banks faced increasing pressure to offer tailor-made, personalized services.
- Operational Burden:Counter staff were often overwhelmed with routine tasks, impacting efficiency.
- Security Concerns:Ensuring robust information security for digital transactions and remote services was paramount.
- Slow Adoption of Digital Payments:The transition from physical currency to digital payments needed acceleration.
Solution
Driven by FinTech, the financial industry is embracing full-time service, automation, and customization. A significant milestone in this shift is the VTM (Virtual Teller Machine), which integrates comprehensive banking services and equipment, essentially acting as a "smart banking" virtual counter. This approach breaks down traditional time and space barriers.
TES TEC is at the forefront of this transformation, providing human-machine interface integration solutions. Since its inception, TES has offered world-leading companies integrated design and manufacturing services for specialized financial equipment. This includes interactive touch computer products featuring handwriting touch, privacy screens, encryption technology, face recognition, and fingerprint recognition, leading to fully integrated ATM/VTM self-service teller machines. Specifically, the HKD/TPMF Series includes critical features like self-designed control circuit boards, anti-glare/splash/fingerprint coatings, accuracy correction software, glove and hover touch support, automatic photosensitive modules, and optimized P-CAP+ Active Pen functionality, alongside comprehensive display and touch control panel design, firmware, and user interface optimization.
TES TEC is at the forefront of this transformation, providing human-machine interface integration solutions. Since its inception, TES has offered world-leading companies integrated design and manufacturing services for specialized financial equipment. This includes interactive touch computer products featuring handwriting touch, privacy screens, encryption technology, face recognition, and fingerprint recognition, leading to fully integrated ATM/VTM self-service teller machines. Specifically, the HKD/TPMF Series includes critical features like self-designed control circuit boards, anti-glare/splash/fingerprint coatings, accuracy correction software, glove and hover touch support, automatic photosensitive modules, and optimized P-CAP+ Active Pen functionality, alongside comprehensive display and touch control panel design, firmware, and user interface optimization.
The VTM remote video teller machine integrated with services and equipment covers all banking services, A major milestone in the development of smart banking.
Benefit and Result
- Expanded Service Reach: Eliminated time and space constraints, enabling financial services to be "wide, far, and deep" – covering broader areas and greater distances.
- Enhanced Customer Experience: Provided 24/7 access to banking services, offering unprecedented convenience and personalized interactions.
- Greater Scalability and Flexibility: The computer-based system allows for easier integration of future features, services, and beverage options, ensuring the store can adapt to evolving market demands.
- Improved Efficiency and Accuracy: Automated processes and advanced technology significantly increased accuracy and doubled instruction cycles, reducing the burden on staff.
- Robust Security: The backend management system, enabled by the custom Android OS, allows for efficient configuration of sales settings and potentially remote monitoring and maintenance.
VTM device equipped with TES Chenzhan photoelectric privacy protection technology and encrypted handwriting function touch screen display (left), Bank intelligent self-service equipment (right).
HKD/TPMF Series-10-point Open Frame Touch Monitor with Advanced Ergonomics
- LCD size option from 15 , 15.6 , 17 , 19 , 21.5 , 27 inch.
- 4:3 / 16:9
- 1024x768 / 1920x1080
- 700:1 / 800:1 / 1000:1 / 3000:1
- Brightness: 250 / 350 nits
- Self-designed control circuit board
- Anti-glare / anti-splash / anti-fingerprint coating
- Accuracy Correction Software Development
- Automatic photosensitive module
- Optimization of P-CAP+ Active Pen
- Anti-glare/water-repellent/anti-glare coating
- Accuracy Correction Software
- Gloves/Hover Touch
- Display driver board design
- Touch control panel design
- Firmware Design and Optimization
- User interface design and optimization
TES has accumulated verification design, function integration, production, quality management, transportation and after-sales service; through system management and service teams around the world, it provides various products and industrial solutions for cooperative enterprise customers.
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